To be eligible for a refund, all of the following conditions must be met: i) you must have a validated offer and have acquired at least 100,000 customers over the last 12 months; ii) you have spent at least $50,000 per month on influencer marketing campaigns over the last 12 months. Whitelisted influencer campaigns on Meta and TikTok do not count as influencer marketing spend and iii) your AOV is at least $100. If all these conditions above are met, and you have sent products to at least 1,000 proven influencers from our network, and you’ve done your part, meaning you’ve tested at least 10 different landing pages and offers, attended all the calls with your account manager and implemented all your account manager's recommendations, then you will be eligible for a refund.